Privacy Policy

Last updated: February 26, 2026

Your privacy is important to us. This Privacy Policy explains how AllReserve Inc. (“AllReserve”, “we”, “our”, or “us”) collects, uses, shares, and protects information about you when you use the AllReserve platform, including our website at allreserve.in and our mobile applications (collectively, the “Service”).

1. Introduction

AllReserve Inc. operates the AllReserve platform — an all-in-one solution for managing bookings, memberships, events, and services. As part of providing this Service, we necessarily collect certain information about you and your use of our platform.

This policy applies to all users of the Service, including consumers who make bookings and business operators who list services on the platform. By using the Service, you consent to the data practices described in this Privacy Policy. If you disagree with any part of this policy, you should discontinue use of the Service.

2. Information We Collect

We collect information in several ways — directly from you, automatically through your use of the Service, and in some cases from third-party sources.

Personal Information

When you create an account or interact with the Service, we collect information you provide directly, including:

  • Full name and display name
  • Email address and phone number
  • Profile photo and other optional profile information
  • Payment information (credit/debit card details processed and stored securely by our payment processor — we do not store full card numbers)
  • Business information for operators (business name, address, banking details for payouts)
  • Communications you send to us or through our platform

Usage Data

We automatically collect data about how you interact with the Service, including:

  • Pages visited, features used, and buttons clicked
  • Search queries and booking history
  • Timestamps, session duration, and frequency of use
  • Referring URLs and navigation paths through the platform
  • Error logs and performance data

Device Information

We collect technical information about the device you use to access the Service, including:

  • Device type, model, and manufacturer
  • Operating system and version
  • Browser type and version (for web access)
  • IP address and approximate geographic location derived from it
  • Unique device identifiers and advertising identifiers (where permitted by platform settings)

Camera & Photos

We access your device camera to allow you to take profile photos, capture images for chat messages, and upload files. Photos are stored securely and only shared as you direct. Camera access is requested only when you initiate an action that requires it — such as updating your profile picture or attaching an image to a message. You can revoke camera permission at any time through your device settings without affecting your ability to use other features of the Service.

Location Data

We collect location data to show nearby businesses and services, and to provide location-based search results. Precise location is accessed only when you grant permission through your device. You may use the Service with only approximate location (derived from your IP address) if you prefer not to share precise GPS data. You can revoke location permission at any time through your device settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing the Service — to create and manage your account, process bookings and payments, send booking confirmations, and facilitate communication between you and service providers
  • Customer support — to respond to your inquiries, resolve disputes, and troubleshoot technical issues
  • Personalization — to tailor search results, recommendations, and content to your preferences and location
  • Communications — to send transactional emails, booking reminders, and, with your consent, marketing communications about new features and offers
  • Safety and security — to detect and prevent fraud, abuse, and other harmful activity, and to enforce our Terms of Service
  • Analytics and improvement — to understand how users interact with the Service, identify areas for improvement, and develop new features
  • Legal compliance — to comply with applicable laws, regulations, legal processes, and government requests

4. Information Sharing

We do not sell your personal information to third parties. We share your information only in the following limited circumstances:

  • Service providers — We share information with trusted vendors who help us operate the Service, including payment processors, cloud hosting providers, email delivery services, and analytics platforms. These providers are contractually bound to use your data only as necessary to perform services on our behalf.
  • Business operators — When you make a booking, we share relevant information (such as your name, contact details, and booking details) with the service provider you are booking with, to facilitate your reservation.
  • Legal requirements — We may disclose your information if required by law, subpoena, court order, or other governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business transfers — In the event of a merger, acquisition, reorganization, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before your information becomes subject to a different privacy policy.
  • With your consent — We may share your information for any other purpose with your express consent.

5. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide you with the Service. We also retain data to comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

When you request deletion of your account, we will delete or anonymize your personal information within 30 days of receiving your verified request, except where we are required to retain certain data for legal or regulatory reasons (such as transaction records required for tax purposes, which we retain for up to 7 years). You can submit a deletion request at allreserve.in/delete.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Our security practices include:

  • Encryption of data in transit using TLS (Transport Layer Security)
  • Encryption of sensitive data at rest
  • Strict access controls limiting data access to authorized personnel on a need-to-know basis
  • Regular security audits and vulnerability assessments of our infrastructure
  • Incident response procedures to address potential data breaches

While we take reasonable measures to protect your data, no security system is impenetrable. We cannot guarantee the absolute security of your information. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access — You have the right to request a copy of the personal information we hold about you.
  • Correction — You have the right to request that we correct inaccurate or incomplete information about you. Many corrections can be made directly through your account settings.
  • Deletion — You have the right to request deletion of your personal information. Submit a deletion request at allreserve.in/delete.
  • Data portability — You have the right to request an export of your personal data in a structured, machine-readable format (JSON). Contact us at privacy@allreserve.in to request a data export.
  • Opt-out of marketing — You can opt out of marketing communications at any time by clicking the “unsubscribe” link in any marketing email or by updating your notification preferences in your account settings. Opting out does not affect transactional communications related to your bookings.
  • Restriction of processing — In certain circumstances, you may have the right to request that we restrict how we process your personal information.
  • Object to processing — Where we process your data based on legitimate interests, you may have the right to object to that processing.

To exercise any of these rights, contact us at privacy@allreserve.in. We will respond to your request within 30 days. We may need to verify your identity before fulfilling any request.

8. Children's Privacy

The AllReserve Service is not intended for, directed at, or designed to attract children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at privacy@allreserve.in.

Upon verification, we will promptly delete any personal information we may have inadvertently collected from a child under 13. Users between 13 and 18 years of age may only use the Service with the consent and supervision of a parent or legal guardian who accepts these terms on their behalf.

9. International Data Transfers

AllReserve Inc. is based in the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States or other countries where our servers or service providers are located. These countries may have data protection laws that differ from those in your country.

By using the Service, you consent to the transfer of your information to the United States and other countries as described in this policy. Where required by applicable law, we take steps to ensure that your information receives an adequate level of protection, including through the use of standard contractual clauses or other legally approved transfer mechanisms.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last updated” date at the top of this page and, where required by law or appropriate given the nature of the changes, notify you by email or through a prominent notice within the Service.

Your continued use of the Service following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically. If you disagree with any changes, you should stop using the Service and may request deletion of your account.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our privacy team:

AllReserve Inc.
Attn: Privacy Team
San Francisco, CA, United States
Email: privacy@allreserve.in
Website: allreserve.in